If you are not satisfied with your products, please email us at info [at] yuzusoap.com within 30 days of receiving your order. The customer will be responsible for shipping costs to return the items. Upon receiving the product, we will send the replacement product (at our expense) or issue a refund. No returns or exchanges allowed after 30 days.
When sending your return, please ship the package either through an insured courier (UPS or FedEx) or with delivery confirmation through USPS. Please make note of your tracking number in case the package gets lost in transit. We cannot guarantee a credit or replacement for your return without confirmation of delivery to us.